Privacy & cookie policy
Last updated: November 2026
Social360 Digital ("Social360", "we", "us") respects your privacy. This policy explains what personal data we collect through this website, why, and the choices you have.
Who we are
Social360 Digital, Chennai, Tamil Nadu, India. Contact: hello@social360.example.
What we collect
- Information you give us — name, email, phone/WhatsApp number, website, budget range and message when you submit a form or contact us.
- Campaign information — how you found us (for example the ad, search keyword, or referring website, including AI assistants), so we can measure our marketing.
- Usage data — pages viewed, device and browser type, approximate location (country/city) and interactions, collected through cookies and similar technologies where permitted.
How we use it
- To reply to your enquiry and provide the audit or services you ask for (legitimate interest / steps prior to a contract).
- To measure and improve our website and advertising (consent, where required by law).
- To show relevant ads on platforms such as Google, Meta, LinkedIn, Microsoft and OpenAI (consent, where required).
We never sell your personal data.
Cookies and similar technologies
Visitors from the UK, EU/EEA and Switzerland are asked for consent before any analytics or marketing cookies are set. Visitors from other regions see a notice and can opt out at any time. You can change your choice whenever you like via .
| Category | Tools we may use | Purpose |
|---|---|---|
| Essential | Cloudflare, local storage for your cookie choice | Security, bot protection and remembering your preferences |
| Analytics | Google Analytics 4, Microsoft Clarity, Cloudflare Web Analytics | Understand how the site is used so we can improve it |
| Marketing | Google Ads, Meta Pixel, LinkedIn Insight Tag, Microsoft Advertising (UET), TikTok Pixel, OpenAI Ads pixel | Measure ad performance and show relevant ads |
We use Google Consent Mode: when you decline, Google tags do not set advertising or analytics cookies.
Sharing
We share data only with service providers who help us run our business (hosting, email, CRM, analytics and advertising platforms), under appropriate agreements, or when required by law. Some providers process data outside your country; where required we rely on appropriate safeguards.
Retention
Enquiry data is kept for up to 24 months after our last contact unless you become a client, in which case contract records are kept as required by law.
Your rights
Depending on where you live (for example under India's Digital Personal Data Protection Act, the UK GDPR, the EU GDPR, UAE PDPL or US state laws), you may have the right to access, correct, delete or port your data, to withdraw consent and to object to processing. Email hello@social360.example and we'll respond within the time required by law.
Changes
We may update this policy. The date at the top shows the latest version.